Challenge:
La Mode Kar Nam, Montreal’s go-to destination for Nike sneakers and apparel, is a family-run business with 25+ years of experience. Despite their deep industry expertise, their Lightspeed POS and ecommerce setup was holding them back.
- Unfair Monthly Fines: Lightspeed forced them to use its own overpriced payment terminals—and penalized them with $500+ in monthly fines when they refused.
- Limited Ecommerce Reach: Their outdated website made it nearly impossible to expand online sales beyond their local customer base.
- Inefficient In-Store Operations: They needed a more flexible, intuitive POS system that actually worked for their business.
- Urgent Need for Change: After thorough research, the owner was confident Shopify was the right move—he just needed the right team to get him there fast.
Solution:
We executed a full migration from Lightspeed to Shopify, ensuring Kar Nam could operate without restrictions and take their business to the next level.
- Set up Shopify POS, eliminating mandatory Lightspeed fines and letting them use their preferred payment provider—saving them thousands per year.
- Built a high-performance Shopify ecommerce store, unlocking nationwide sales that weren’t possible before.
- Provided full training & onboarding, empowering the team to run their business with confidence on Shopify.
Outcome:
- ✅ 30% Increase in Overall Sales – Thanks to their new optimized ecommerce store and a seamless in-store experience, sales surged both online and in-person.
- ✅ Expanded Reach Across Canada – Shopify’s powerful ecommerce tools opened up national sales, giving them a much bigger customer base.
- ✅ No More Unfair Fines – Switching to Shopify immediately eliminated $500+ per month in unnecessary penalties.
- ✅ Higher Traffic Online & In-Store – A modern, optimized website and a frictionless checkout experience drove more customers through the doors and onto their site.
- ✅ Future Growth & Expansion – With sales hitting record highs, Kar Nam is now exploring scaling opportunities that weren’t even on the table before.
Takeaways:
Migrating to Shopify was a game-changer for Kar Nam. Not only did they cut unnecessary costs, but they also unlocked massive growth potential—boosting revenue, expanding their reach, and future-proofing their business for years to come.
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