Frequently Asked
Questions

Everything you need to know about migrating your store to Shopify. Can't find what you're looking for? Let's talk.

Migration Process

Yes. Your current store keeps running while we build Shopify in the background. The switch only takes a few minutes—usually during off-peak hours. Zero downtime, zero stress.
We test everything in Shopify first. Products, orders, customers, apps, and pages—all checked—before we flip the switch. You stay fully operational the whole time.
Yes. We review your current setup and either move your existing apps or replace them with Shopify-compatible tools. Custom setups are handled carefully so nothing breaks.
Absolutely. All customer accounts, order history, and passwords (*when possible) are moved securely. Nothing gets lost.
We monitor the process closely. Your store stays live, and we resolve any issues immediately. You won't see downtime or lost sales.

Costs & Timeline

Every store is different. We provide custom, fixed-price quotes based on your store, products, data, and timeline—no surprises, ever. Our goal is affordable rates, always backed by our 5-star service.
Yes. Projects usually start with a deposit and finish with the remaining balance. For bigger stores, milestone payments can be arranged.
Most stores move in 2–4 weeks. Small stores can take as little as 1 week; larger, complex stores may take 6 weeks. We give you a precise timeline upfront.

SEO & Marketing

No. We set up 301 redirects, preserve meta titles and descriptions, and keep your URL structure. Most clients maintain or even improve their rankings.
Yes. All posts, pages, images, formatting, and metadata come over. Your content investment is preserved.
We create proper redirects for every old URL so your customers and search engines always land on the right page. No 404s, no lost traffic.
Yes. While moving your store, we make sure your SEO foundations are strong so you can start fresh without losing visibility.

POS & Operations

Yes. Shopify POS is fully set up with your products, inventory, and locations. Your team can start using it as soon as we switch over. Training is included.
Absolutely. All inventory counts, locations, and stock levels are synced across every channel from day one.
Yes. All discounts, gift cards, barcodes, and loyalty points (when available) are migrated safely.
We audit your current apps and tools, then set up the best Shopify equivalents. Everything is tested and working before launch.

Support & Training

Yes. We train your team step by step on Shopify and POS. Guides and videos are included so everyone feels confident from day one.
We don't disappear. You get 30 days of post-launch support included, plus optional ongoing support and optimization packages.
Absolutely. Many clients stay with us for marketing, conversion optimization, custom features, and strategy. Your long-term success matters to us.
Yes! If you need help with POS hardware—like registers, card readers, or scanners—we're with you every step of the way. We'll make sure everything is connected and ready to go from day one.

Trust & Credibility

Yes. We've moved stores from small businesses to enterprise setups across platforms like Lightspeed, Square, Clover, WooCommerce, Webflow, Magento, BigCommerce, Wix, Squarespace, and custom platforms.
Yes. We're official Select Shopify Partners, which puts us in the top 1% of Shopify Partners worldwide. This means you get proven expertise, the best resources, and a team you can trust to handle your migration.
Of course. We're happy to share client success stories and examples of stores we've migrated safely and efficiently.
We focus on accuracy, zero downtime, transparency, and long-term support. Our goal is to make your migration stress-free while keeping your store running and your business growing.

Still have questions?

Book a free consultation, and we'll answer your questions personally. No pressure, no obligations—just helpful advice.

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