Challenge: Lightspeed Was Holding GS Douville Back
GS Douville, an established retail business, was struggling with Lightspeed POS and ecommerce limitations that slowed operations and prevented growth.
1️⃣ Complex DIY Migration Attempts
The team initially tried self-service tools like Matrixify, expecting a simple data migration. Merging POS and ecommerce data proved far more complicated than anticipated, resulting in months of delays and frustration.
2️⃣ Critical Technical Gaps
Without expertise in Shopify’s backend, GS Douville ran into issues like:
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Inventory discrepancies
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Transaction sync errors
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Workflow misconfigurations
3️⃣ Operational Standstill
These technical hurdles left the business in limbo, unable to fully transition onto Shopify while continuing day-to-day operations.
Owner Insight – Guy:
"Matagora was very easy to work with during and after the migration. Their service is top-notch—I would recommend them in a blink of an eye."
Solution: White-Glove Shopify Migration
Matagora provided a hands-on, expert-led migration to Shopify, addressing both technical and operational challenges:
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Seamless Data Migration: In-house scripts ensured POS and ecommerce data merged accurately and without duplicates.
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Fast-Tracked Go-Live: GS Douville’s Shopify store was fully operational within 10 business days, saving months of DIY trial-and-error.
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Customized POS Setup: Hardware and workflows were tailored to the business’s exact needs for smooth online and in-store operations.
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Training & Empowerment: Staff received training on POS operations, inventory management, and Shopify automation tools, ensuring confidence and efficiency.
Technical Challenges Solved:
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Migrated full Lightspeed POS and ecommerce data (products, variants, inventory, historical sales) error-free.
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Configured workflows to unify online and in-store sales.
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Completed migration with zero downtime, keeping business operations uninterrupted.
Outcome: Fast, Measurable Business Improvements
✅ 100% Accurate POS & Ecommerce Integration – All transactions now sync seamlessly.
✅ Operational Efficiency Restored – Staff can focus on customers instead of troubleshooting systems.
✅ Rapid Go-Live – Store fully migrated in 10 business days instead of months.
✅ Future-Proof Platform – Shopify’s flexible tools enable growth without technical limits.
✅ Customer Confidence & Staff Satisfaction – Smooth workflows and clear data management improve day-to-day operations.
Key Takeaways
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Expert-Led Migration Matters: DIY solutions can waste months and risk data loss. Professionals deliver speed, accuracy, and reliability.
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POS + Ecommerce Integration is Crucial: Unified systems improve operational efficiency and enhance customer experience.
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Training Ensures ROI: Staff empowerment maximizes the benefits of Shopify’s tools.
If your business is struggling with outdated POS or ecommerce systems, schedule a call with us today to see how a professional Shopify migration can unlock growth, improve operations, and save costs—just like GS Douville.