Challenge: Lightspeed Was Limiting Ecommerce Growth
Ex-Voto, one of Montreal’s most loved boutiques in the Plateau, is known for handmade jewelry, ethical fashion, and carefully curated décor. While their in-store experience was strong, their Lightspeed POS and ecommerce setup was holding back online growth.
The main issues were clear:
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Limited Ecommerce Flexibility
Lightspeed’s ecommerce tools lacked the flexibility needed to scale online sales or optimize conversions. -
Disconnected Online and In-Store Operations
Inventory, fulfillment, and customer experiences weren’t fully synced, creating unnecessary manual work. -
Missing Modern Sales Channels
Key features like Instagram Shopping, local delivery, and a fast, mobile-first checkout were either unavailable or difficult to implement. -
Rising Monthly Costs
Ex-Voto was paying for multiple third-party tools to compensate for gaps that Shopify offers natively.
Owner Feedback – Raphaëlle:
“Great team, so helpful and a pleasure to work with!”
Solution: Full Lightspeed to Shopify POS & Ecommerce Migration
We handled a complete migration from Lightspeed to Shopify, covering both ecommerce and POS, while keeping the business running smoothly.
Our work included:
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Shopify Ecommerce Rebuild
A redesigned Shopify store with best-in-class checkout and Shop Pay, giving customers a faster, frictionless buying experience. -
Unified POS + Online System
Inventory, orders, and fulfillment were fully synced across in-store and online channels. -
BOPIS (Buy Online, Pick Up In-Store)
Customers gained flexible fulfillment options, reducing friction and increasing conversions. -
Instagram Shopping Integration
Ex-Voto can now sell directly from social posts, turning social engagement into revenue. -
Local Delivery Setup
Same-city delivery expanded reach while improving customer convenience. -
Cost Optimization
Removed unnecessary third-party tools by leveraging Shopify’s built-in features.
Outcome: Measurable Growth in Just 90 Days
✅ Massive Increase in Online Sales
Ecommerce revenue grew massively within three months of launching on Shopify.
✅ Higher Conversion Rates
Checkout conversion now exceeds 1%, driven by faster checkout and better UX.
✅ Operational Efficiency Restored
One unified system replaced fragmented workflows, reducing manual work and fulfillment errors.
✅ Lower Monthly Costs
Fewer apps, fewer subscriptions, better tools—without added complexity.
✅ Stronger Online + In-Store Performance
Improved digital experience drove both online engagement and in-store traffic.
Key Takeaways
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Modern Checkout Drives Revenue
Shopify’s checkout and Shop Pay directly impact conversion rates. -
Unified Commerce Matters
When POS and ecommerce work together, teams move faster, and customers have a better experience. -
Platform Simplicity = Cost Savings
Native Shopify features reduce reliance on third-party tools. -
Expert-Led Migration Avoids Disruption
A clean migration ensures growth without downtime or data issues.
If your business is struggling with ecommerce limitations or disconnected POS systems, schedule a call with us to see how a Shopify migration can unlock growth—just like it did for Ex-Voto.
