Privacy Policy

You must read through the entire Terms of Service below and agree with all the details before you use any of our sites.

Last updated: March 22, 2022

INTRODUCTION We respect your privacy and are committed to protecting it through our compliance with this Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit matagora.com and any of our other related webpages and websites (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Policy applies to any information that we collect on the Website, including any information in any emails, posts, texts and other electronic messages between you and the Website and any information about you transferred to the Website from other websites. This Policy also applies to any related information that we collect about you offline but that will be processed by automated means using the Website. This Policy does not apply to any other information that we collect by any means.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to use our Website. By accessing or using our Website, you agree to this Policy. This Policy may change from time to time. Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT We may collect several types of information from and about users of our Website, including information by which you may be personally identified, such as your name, postal address, email address, and telephone number. In addition, if you purchase any products or services on or through our Website, we may collect information required for the payment for such products or services, including credit card numbers, security codes, and other financial information. All of this information is cumulatively referred to in this Policy as “Personal Information.”

The information we collect on or through our Website may include information that you provide by registering to use our Website, filling in and submitting web forms, using our services, requesting further services, or reporting a problem with our Website. We will also retain records and copies of your correspondence (including email addresses) if you contact us.

As you navigate through and interact with our Website, we may (directly or through the use of third-party vendors or tools) automatically collect certain traffic data and usage information to help us manage our content and improve your use of the Website. This may include information about your equipment, your IP address or Mobile Device ID, and your browsing actions and patterns when you visit our Website, including the referring and exit pages. The technologies that we use for this automatic data collection may include cookies that are stored on your computer, small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs), and other types of embedded code on the Website that permit us to count users and obtain other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).

You also may provide information to be posted, published, or displayed on public areas of the Website, or transmitted to other users of the Website or third parties, including information, feedback, and comments (collectively, “User Contributions”). Your User Contributions are posted on the Website and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

HOW WE USE YOUR INFORMATION We use information that we collect about you or that you provide to us, including any Personal Information, to present our Website and its contents to you, to provide you with information or services that you request from us, to provide you with promotional information about our own or others’ products and services, to facilitate transactions between Brands and Retailers on our Website (including by posting and sharing User Contributions as directed by you), and to fulfill any other purpose for which you provide the information. If you purchase products or services, we may transmit your Personal Information to third-party payment processors that we use to process transactions securely. We may also use your Personal Information to notify you about changes to our Website or any products or services offered or provided through it and to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. Finally, we may use the information that you provide in any other way that we describe when you provide the information and for any other purpose with your consent.

If you have enrolled in our Text Message Program, we may use the mobile telephone number you have provided to send you informational and marketing text message communications as described in our Matagora Platform Terms of Service. See the section of our Terms of Service titled “Informational and Marketing Text Message Program” for more information, including for information on how to opt out of receiving further text messages after you have enrolled.

In connection with the Retailer/Brand chat feature available through the Website: chats between Retailers and Brands are stored in the “cloud” by the third-party service provider we used to provide this feature of our Website, and members of the Matagora customer support team may access and review these chats in connection with providing troubleshooting and customer support services to you. Chats are considered to be User Contributions for all purposes under this Privacy Policy and our Terms of Service, including, for example, the requirement to comply with all Content Standards set forth in the Terms of Service.

DISCLOSURE OF YOUR INFORMATION We may transmit your Personal Information and User Contributions to other users of the Website as directed by you for the purpose of facilitating transactions and other interactions between you and other users of the Website.

We may disclose Personal Information to our subsidiaries and affiliates, to third-party payment processors that we use to process transactions securely, and to any other contractors, service providers, and other third parties who need to know such information to provide services that we request to support our permitted uses of Personal Information. For example, we may disclose Personal Information in connection with our use of Google Analytics to help us learn about pages of our website being viewed and whether users clicking on our ads on Google actually become paying customers. You can obtain more information on how Google Analytics collects and processes data by visiting Google’s webpage “How Google uses data when you use our partners’ sites or apps,” available online at www.google.com/policies/privacy/partners/. We may disclose Personal Information to a buyer or other successor to our business in the event of a sale of equity or assets, reorganization, merger, or a similar corporate transaction and any due diligence review with respect to any such proposed transaction.

We may also disclose your Personal Information to comply with any court order, law, or legal process, including to meet national security and law enforcement requirements and to respond to any government or regulatory request or audit, and to enforce or apply our Terms of Service, including for billing and collection purposes, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our customers or others. Finally, we may disclose your Personal Information for any other purpose disclosed when the information is provided and for any other purpose with your consent.

USE AND DISCLOSURE OF USAGE DATA AND AGGREGATED INFORMATION Some of the information that we collect from cookies, web beacons, or other embedded code relates to your personal use of the Website and allows us to store information about your preferences, speed up your searches and recognize you when you return to our Website. Other information that we collect from cookies, web beacons, or other embedded code is not tied to your Personal Information and enables us to estimate our audience size and usage patterns. This traffic data may be shared with third parties without restriction. We may convert or combine some Personal Information of users into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. We may use and disclose any such de-identified or aggregated data without restriction.

SOCIAL MEDIA SITES AND WIDGETS You may be able to use social media widgets such as the Facebook Like button on the Website. These widgets will collect your IP address and identify which page you are visiting on the Website and make your preference information available to third parties. The information collected by such widgets is controlled by third-party privacy policies.

TRACKING Tracking involves the use of cookies, web beacons, or other embedded code or tracking technologies to collect, analyze and store information on a user’s behavior over time on multiple sites, including information on the sites visited, products viewed, products purchased, and other online interactions. Tracking information can be used to enable companies to make interest-based (behavioral) advertising available to users on multiple sites that they visit.

We may (or our third-party service providers may on our behalf) collect Personal Information about your online activities over time and across third-party sites for tracking purposes when you use our Website. However, we do not currently allow third parties to collect Personal Information through or using our Website that could be used by them to analyze and store information about your online activities over time and across third-party sites for their own tracking purposes (separate and apart from any services they provide to us in support of our permitted uses of your Personal Information as described in this Policy).

Our Website does not respond to any “do not track” signals sent by your computer, browser, or mobile device, and if your computer, browser, or mobile device sends a “do not track” signal to our Website, our Website will not treat you differently from users who do not send such signals. For more information on how to disable certain tracking technologies, please visit the Network Advertising Initiative’s Consumer Opt-Out page at www.optout.networkadvertising.org/ and the Digital Advertising Alliance’s Consumer Assistance page at www.youradchoices.com/choices.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION You have certain choices regarding the Personal Information you provide to us. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, some parts of the Website may then be inaccessible or not function properly.

If you do not wish for us to notify you by e-mail about special promotional offers related to the Website or other products and services offered by us or by others, you can opt out by simply clicking on the “Unsubscribe” or “Updating your e-mail preferences,” link in the most recent e-mail you received from us and follow the prompts that appear. This opt-out does not apply to information provided to you by e-mail as a result of a purchase made on the Website (e.g., a transaction receipt), or as a result of a customer service request initiated by you.

If you have enrolled in our Text Message Program but no longer wish to receive these text messages from us, you can opt-out at any time. With respect to any text message, you may reply STOP or you can contact us via e-mail at Matagora. Please see the section of our Terms of Service titled “Informational and Marketing Text Message Program” for more information about opting out of text message communications.

USERS OUTSIDE OF CANADA Our Website is hosted in Canada and our services are provided from Canada. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a user accessing our Website or services from the United States, European Union, Asia, or any other region with laws governing personal data collection, use, and disclosure that differ from Canada’s laws, please note that you are transferring your Personal Information outside your home jurisdiction and that by providing your Personal Information to us, you are consenting to the transfer of your Personal Information to Canada and other jurisdictions as indicated above, and to our use and disclosure of your Personal Information in accordance with this Policy.

YOUR CALIFORNIA PRIVACY RIGHTS If you are a California resident, you may obtain certain information regarding our disclosure of your Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to Matagora.

NEVADA RESIDENTS: SALE OPT-OUT RIGHTS Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: Matagora. Please mention that you are making a “Nevada Sale Opt-Out Right” request. However, please know we do not currently sell data triggering that statute’s opt-out requirements.

ACCESSING AND CORRECTING YOUR INFORMATION GENERALLY You can review, change and request the deletion of certain portions of your Personal Information by logging on to our Website and visiting your account profile page. You may also request access to, or request the correction or deletion of, certain portions of your Personal Information by sending us an e-mail at Matagora or by sending us a message via our Contact Us page

Except as specifically described below in the sections titled: We will evaluate such requests on a case-by-case basis. In certain cases, we cannot delete your Personal Information. For example, we cannot continue to maintain your account and/or your subscriptions without retaining certain portions of your Personal Information, so a request to delete certain forms of Personal Information may require the deletion of your account and cessation of services to you. We also may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. DELETION OF USER CONTRIBUTIONS If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Children

Under the Age of 18 Our Website is not intended for children under 18 years of age, and no one under age 18 may provide any information to this Website. We do not knowingly collect personal information from children under age 18. If you are under 18 of age, do not use or provide any information on this Website, make any purchases through this Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 18 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 18, please contact us at Matagora.

DATA SECURITY We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information that you provide to us is stored on our servers behind firewalls, and certain Personal Information will be encrypted using secure socket layer (SSL) technology.

The safety and security of your information also depend on you. When we have given you (or when you have chosen) a password for access to certain parts of our Website, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

CHANGES TO OUR PRIVACY POLICY We post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the primary email address specified in your account or through a notice on the Website home page. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes.

CONTACT INFORMATION We are Matagora, Inc., a Canadian corporation with headquarters in Montreal, QC, Canada. To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us: Via e-mail at Matagora. Via telephone at 514.978.4396.